The Electronic Retailing Association

Committee Bulletin: Self-Regulation Review 1Q19

Report from the Self-Regulation Committee

2018: The focus was on establishing our Self-Regulation programme as an online dispute resolution platform

Our Self-Regulation programme provides our members and their customers with a dispute-resolving service in an attempt to moderate compromises and find solutions beyond a litigation process. The trademark and the Self-Regulation charter reflect these goals and have been updated in the light of this.

As in 2018, all new members in 2019 are...

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