The Electronic Retailing Association

Website: Members Only Area

The members area is accessed via the 'Members Area' link and icon at the top of every page.

We are pleased to present the Members Only section as an important new feature of the ERA website

The Members Only section currently contains a Newsletter Archive for previous editions of the ERA Europe News as well as historical DRTV LAB Reports and Information on Counterfeiting. In due course we will add further Reports, further Information and a List of ERA Members.

The vision is that the Members Only section will grow to contain an archive of information and inside knowledge about our industry. This is a Member Benefit and therefore we have decided should not be generally available to all visitors to our website (which has of up to 200 visitors a day).

Please see below the explanation of how to log into the Members Only section for the first time and how to navigate once inside.


Click on the 'Members Area' Link at the top of the page

At the top of every page on this website is a 'Members Area' link which will allow you to sign in to the members area.

Step 2: Request a new password

Request a password

You will need to request a password unless you have already been issued one.

Click on the area that says 'First time here and need a password?'

Note: If you have forgotten your password, you can click on the area which says 'Forgot your password? Click here', then you will see instructions on how to set a new password.

Step 3: Type your member email address

Enter your ERA member email address

Enter your email address. This is the email address that we will send the new password instructions to. This should be the same email address that we send the quarterly members newsletter to.

Note: If the system says 'Email not found', this means that the email address was incorrect, or that this email address is not registered as a member email. If you are a member but you still get the 'Email not found' message, then please use our contact page here to request that we add the email address to our members list.


Check your email for password instructions

After a few minutes you will receive an email like the one below. Click on the link that says 'Change my password' and you will be taken to a page where you will be asked to set your password. After setting your password, you will be automatically signed in to the Members Area.


Someone has requested a link to change your password. You can do this through the link below.

Change my password

If you didn't request this, please ignore this email.

Your password won't change until you access the link above and create a new one.

Please note:

When joining the association, applicants for membership are contractually bound to abide by the ERA Europe Self Regulation Charter. If, however, your core business is not directly related to electronic retailing, you may join the association as an observer member, in which case you receive all member benefits but do not have to abide by the ERA self regulation charter, nor do you receive any voting rights.

Become a member of ERA Global

Below you can download all relevant documents to become a member of ERA Global or to join the Platinum Member program. If you require further help or information , please contact Julian Oberndoerfer, our  ERA Global CEO, at or tel +49 8151 55 66 480.

We look forward to hearing from you!

ERA Global membership application
ERA Global Platinum Member Program
ERA Global membership dues
ERA Self-Regulation Charter

ERA Statutes