The Electronic Retailing Association

Goldmedia Market Study

ERA Europe, the Electronic Retailing Association, is proud to present the 2017 market study “The Multichannel Home Shopping Industry in Europe”, a study conducted on the 10 most important markets as well as reviewing consumer behaviour in five of these markets. This is the first market study on the European Home Shopping since 2012 and the third in the series commissioned by ERA Europe for its members. The study was once again produced by Goldmedia GmbH Strategy Consulting, the reputed market research partner and author of the first two European studies in 2012 and 2008.

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Public Affairs

The Electronic Retailing Association Europe is the association for the European Home Shopping Industry. ERA Europe is committed to promoting and protecting the common interests of the European Home Shopping Industry. As Europe ensures that key lawmakers and regulatory leaders are provided with the proper information to make educated and informed decisions. ERA Europes activities in Public Affairs aim first of all to monitor legislator activities in Brussels. Two filters are then applied – relevant activities for the teleshopping industry and those activities - where we believe an...

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Protecting the Consumer

The ERA is committed to empowering and protecting the consumer.

The Electronic Retailing Association represents the business needs of retailers who sell directly to the consumer through all forms of electronic media. As such, the Electronic Retailing Association encourages fair, ethical and responsible business practices that will promote consumer confidence in electronic retailing. ERA takes very seriously its responsibility to act within the...

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Shop with Confidence SEAL

Companies displaying the “shop with confidence” seal are certified members of ERA Europe. The seal cannot be used or purchased by any other company. Members acquire the rights to use the seal only if they fulfill the requirements of the Self Regulation programme.

As a customer you can trust our members displaying the seal because they are...

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Self Regulation

ERA Europe believes that consumer confidence is key to the continued growth and success of the electronic retailing industry. In 2005 we therefore established our self regulation program to encourage fair, ethical, and responsible marketing practices that promote consumer confidence in electronic...

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